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"Supplying the Online tools needed to grow your business."

 Main Features of Web Hosting & Content Management

    Use SiteWalk to edit your web pages on the fly

        Use FTP to manage your website just like you would with any other web hosting

        Integrated customer database that grows as customers enquire or interact with your website

        Make any type of content secure

        Share and syndicate any type of content using RSS

        Build communities using forums, blogs and collect customer comments on any type of content

        SEO integration into Google, Yahoo and Windows Live

        Sophisticated ready-to-go reporting, no need to add any code to your web pages

 

   Publish any type of Content

        Announcements, FAQs, Literature

        Set Release and Expiry dates on your content

        Make any type of content secure

        Share and syndicate any type of content using RSS

        Create micro-communities by allowing customers to comment on any type of content

        Create your own type of searchable content using Web Apps (All-in-One solution only)

        Create re-usable content snippets which you can use anywhere

 

    Integrated Customer Database

        Grow your customer databased every time your customers enquire or interact with your website

        Keep a history of all past customer enquiries

        Allow customers to view their past enquiries via secure "member only" areas

        Allow customers to keep their details updated via secure "member only" areas

        View on a per customer basis details on every action they've taken on your site

        Customize and extend the Customer Database to suit your business (All-in-One solution only)

 

    Manage your Website and Web Pages

        Use SiteWalk to edit your website on the fly

        Use a Microsoft Word like WYSIWYG editor to edit web pages

        Use Module Manager to add business functionality without any programming

        Make web pages secure

        Archiving & Rollback for every web page and template

        Automatically creates a working copy of web page until you publish

        Apply content approval rules to any web page or template

        Use templates to create a consistent look and feel

        Use FTP to upload and download web pages

        Work directly inside Dreamweaver using our plugin Triangle

 

    RSS

        Create an unlimited number of RSS channels

        Syndicate and share any type of content e.g. blogs, web pages, news and announcements, FAQs etc

        Set update frequency of your RSS channels

        Reports on RSS usage and items selected from within a feed

 

    Secure "Member Only" Areas

        Make any type of content secure (web pages, announcements, Blogs, FAQs, Forums etc)

        Manage your customers' access to any secure area

        Set expiry date for customer access to any secure area

        Easily email login details to every customer in a secure area

        Report on customer logins to each secure area

 

    Website Reporting

        Comprehensive reporting without having to add a single line of code to your web pages

        Geo-location reporting. See a map of the world world.

        Detailed visitors reporting including new vs returning, location, IP address, Spy Lens and more

        Detailed reporting on every type of content

        Search engine reporting, e.g. search phrases, when your site has been indexed and more

        Sophisticated customer reporting framework.

        Filter on any system or custom field

        Save any report and run later

        Export any report to Microsoft Excel for further analysis

 

    Web Form Builder

        Build customer enquiry web forms without any programming

        Add any number of custom fields to your web form to suit your business

        Automatically captures and populates every enquiry in your customer database

        Use built-in business workflow framework to automate follow-up, set reminders and escalation rules.

        Choose to be notified via email and/or SMS.

        Report on web form submissions including custom fields and easily export to Microsoft Excel

        Allow customers to upload files within web forms

Allow real-time credit card processing within web forms, e.g. process donations (All-in-One solution      only)

        Allow refer-a-friend functionality within web forms

        Add Image Verification to web forms to stop spam submissions by bots

        Allow customers to subscribe to one or more campaign lists within web form (All-in-One solution only)

        Automatically subscribe customer to a Secure Zone upon submission of a web form

        Easily add web form to any web page hosted at GB or elsewhere

        Customize the landing page customers see after submitting an enquiry

        Customize auto responder email sent to customers after they make an enquiry

 

    Build Communities with Forums

        Create any number of forums

        Set moderation level on new customer posts

        Customers can subscribe to any thread and be notified when new posts are added

        Make any forum secure

        Set release and expiry date on your forms

        Reporting on forum usage

        Easy to use administrative interface for managing threads and posts

        Limitless customizability of forums

 

   Amplify your voice with a Blog

        Full blogging platform

        Customers can leave comments on any blog post

        Approve all incoming trackbacks

        Trackbacks to any other blog

        Permalink

        Set release dates for blog entries

        Tagging and Tag cloud module

        Blog calendar module

        Recent blog post module

        Blog post by month module

        Report on blog post readership

        Integrated RSS channel for each blog

        Make your blog secure

        Limitless customizability of blogs

        Ability to import WordPress or TypePad blog

 

    Photo Galleries

        Create any number of photo galleries

        Easily add a photo gallery to any web page

        Add a description to any photo

        Customize layout and appearance of photo galleries

 

    Ad Rotators

        Create any number of ad rotators

        Rotate images, HTML snippets or Flash objects

        Report on number of impressions, click-thrus for any period

 

    Meta Data

        Built-in meta data framework

        Create your own meta data tags and easily add them to any web page

 

eCommerce Features

 

    Main Features of eCommerce

        Sell real products or e-Products

        Give individualized discounts to any customer for any catalogue

        Integrated customer database that grows as customers buy or interact with your online shop

        Inventory Control

        Cross and upsell features

        Multi-currency support

        Sell Gift Vouchers

        SEO integration into Google, Yahoo and Windows Live

        Sophisticated ready-to-go reporting, no need to add any code to your web pages

        Limitless customizability

 

   Integrated Customer Database

        Keep a history of all past customer purchases

Give loyal customers individualized discounts. You can apply a different discount for every catalogue and           every customer

Allow customers to view their past orders and even redownload any e-Products previously purchases via secure "member only" areas (All-in-One solution only)

        Setup reoccurring orders and payments. Automatically emails invoices to customers

        Customize and extend the Customer Database to suit your business (All-in-One solution only)

 

    Catalogues & Products

        Setup an unlimited number of Catalogues & Products

        Set Release and Expiry on any Catalogue or Product

        Sell e-Products. Limit how many times and where they can be downloaded from

        Set product weight / volume for any product to control the shipping options that are displayed

        In addition to the 2 default images for every product, choose up to 10 preview images for any product.

        The system will automatically generate thumbnails

        Use Buy and/or Get-a-Quote option for checkout. Buy option will force customer to pay for goods.

        Quote option

        Make any catalogue secure (All-in-One solution only)

        Selectively hide prices. For any catalogue hide product prices on the public site and display for existing

        customers.

        Configure the order in which catalogues or products are ordered (put popular products first)

        Use sophisticated product search module to allow customers to search by keywords, within a catalogue,

        within a price

        range and choose how they want the products listed

        Put any product On Sale. This crosses out the products retail price. E.g. was $199 now only $99.

        Collect customer comments on any product (All-in-One solution only)

        System utilizes Ajax technology for better customer experience

 

    Easier management of your Online Shop

For faster management use Import feature to manage your entire online shop including products, pricing, catalogues,     grouping, inventory control and more from a single Excel file

        Export your entire product catalogue in one click. Make changes and re-import

        Or use web-based interface to manage your online shop

 

    eCommerce Reporting

        Sophisticated e-commerce reporting framework

        Sophisticated customer reporting framework

        Track sales and payments

        Track abandon rates and where customers abandon in online shop

        Report on top Catalogues and Products. By amount or quantity sold

        Report on Shipping Options and popularity

        Report on Discount Codes and redemption

        Detailed visitors reporting including new vs returning, location, IP address, Spy Lens and more

        Geo-location reporting. See a map of the world world

        Track usage for any catalogue or on an aggregate basis

        Track usage for any product or on an aggregate basis

        Save any report and run later

        Export any report to Microsoft Excel for further analysis

 

    Customize your Online Shop

        Limitless customizability of the online shop and the checkout process

        Limitless customizability of invoice / quotes emailed to customers

 

    Inventory Control & Drop Shipping

        Complete inventory control. Optionally hide products from shop if out of stock

        Allow any out-of-stock product to be pre-ordered

        Set re-order threshold and be notified when product stock level falls below a certain quantity

        Enable drop shipping on any product and automatically notify suppliers to fulfill customer orders

 

    Multi-Currency Support

        Sell global, act local with multi-currency support

        Set prices for products in any currency

        Setup shipping options for various countries

        Setup tax codes for various countries

        Support for many payment gateways throughout the world

 

   Upsell, Cross sell and Product Grouping

        Group similar products together, e.g. By size or by color, Small Shirt, Medium Shirt, Large Shirt

        Increase sales using Cross/Upsell by relating products together. E.g. relate cell phone with charger and

        car kit.

        Display related products separately or as checkboxes so the customer can add them to cart at the same

        time as buying

        the main product

        Or use product attributes to create any number of drop downs to collect information from customers

        when they

        add products to the cart, e.g. Size, Color, Style, Gender

 

    Affiliate Programs

        Setup any number of Affiliate Programs

        Report across an Affiliate Program or measure an individual affiliate's performance

        Reward your affiliates based on the actions the customers they refer make, e.g. purchases made (and

        amounts),

        enquiries made etc.

        Easily email Affiliate Program details to subscribers of an Affiliate Program

 

    Gift Vouchers

        Create any number of Gift Vouchers with any dollar value

        Gift Vouchers can be redeemed to buy products in your online shop

 

    Payment Gateways

        Integrated with popular payment gateways throughout the world

        Offer COD / Check options at checkout

        Offer PayPal as a separate payment gateway

        Integrated with World Pay for a wide range of currency support

        Google Checkout

        Use Process Offline and process payment using existing POS system

    Discount Codes

        Create any number of discount codes

        Set your own discount rates

        Set release and expiry of discount codes

 

   Shipping Options

        Setup any number of shipping options for different countries

        Set minimum and maximum weight and volume restrictions for any shipping option

        Apply your tax code/rate to any shipping option

        Integrated with USPS, FedEx and Australia Post for real-time shipping charge calculation

 

    Tax Codes

        Create any number of tax codes and rates for any country that you operate

        If in USA automatically apply relevant state tax rate at checkout to products and shipping charges

        Apply tax codes easily to products and shipping charges

 

    XML Feeds

        XML feed of all products to use with 3rd party affiliate network such as ClixGalore

 

Email Marketing Features

 

    Main Features of Email Marketing

        Choose over 200+ design templates

        One-off and loyalty based campaigns

        For the first time go beyond open rates and bounces reporting and see what actions customer take

        Integrated customer database that grows as customers subscribe or interact with your website

Use the Customer Report Generator to dice and slice your customer database for better targeting and results

        Systems to increase email deliverability and reducing spam

 

    Email Marketing

        Send One-Off Emails

Setup Birthday Loyalty Campaigns, e.g. setup one campaign to automate saying happy birthday to your customers on their birthday

Setup Anniversary based campaigns, e.g. based on previous holiday purchase, automate reminder in 6-months or 12-months

Setup Multi-Part email newsletter series. E.g. Customer signs up and receives issue 1 on sign-up, issue 2 a few days later, issue 3 a few days after that and so forth

        HTML or Text Emails (HTML emails contain text version also)

        Send a campaign to any customer group or your entire customer database

        Preview your campaigns by emailing it to yourself or any one else before finalizing

 

   Integrated Customer Database

        Grow your customer databased every time your customers subscribe or interact with your website

        Centrally manage your customer's campaign subscriptions

A full history of past campaigns sent to each customer including open rates, actions taken and links clicked

Increase your sales by utilizing up to 5 anniversary dates for each customer, e.g. date of last holiday booked, date of last car service. Use loyalty campaigns to automate communication around these key events on a one-on-one basis

        Customize and extend the Customer Database to suit your business (All-in-One solution only)

 

   Lists

        Create unlimited number of lists for better targeting and results

        Use customer report generator to dice and slice your customer database

Easily add a subscription box to any web page hosted at GB or elsewhere to allow customers to subscribe to your            newsletters

        Customize the landing page customers see after subscribing to your list

        Customize auto responder email sent to new subscribers after they subscribe

        Double opt-in mechanism

        Be notified via email every time a customer subscribes to a list

 

    Email Marketing Reporting

        Track Open Rate of HTML emails

        Track Links clicked and most popular links (available for both HTML and Text formatted emails)

For the first time track customer Actions e.g. customer made a purchase, customer made an enquiry and so forth (All-in-One solution only)

        Track bounce rates

        Track customer unsubscriptions from your campaigns

        Live Feed

        Sophisticated customer reporting framework

        Filter on any system or custom field

        Save any report and run later

        Export any report to Microsoft Excel for further analysis

 

    Email Deliverability & Spam Control

        Double Opt-In mechanism

        Unsubscribe link on all newsletters

        From email address verification

 

Lead Management Features

 

    Main Features of Lead Management

        Build any number of customer enquiry web form without any programming

        Easily add your web forms to a web page hosted at Online Business Console or any other hosting

        company

        Use customizable business workflows to setup notifications via email or SMS when customers enquire

        Use the Customer Report Generator to dice and slice your customer database

 

    Integrated Customer Database

        Grow your customer databased every time your customers enquire or interact with your website

        Keep a history of all past customer enquiries

        Allow customers to view their past enquiries via secure "member only" areas (All-in-One solution only)

        Allow customers to keep their details updated via secure "member only" areas (All-in-One solution only)

        View on a per customer basis details on every action they've taken on your site

        Customize and extend the Customer Database to suit your business (All-in-One solution only)

 

    Web Form Builder

        Build customer enquiry web forms without any programming

        Add any number of custom fields to your web form to suit your business

        Automatically captures and populates every enquiry in your customer database

Use built-in business workflow framework to automate follow-up, set reminders and escalation rules. Choose to be notified via email and/or SMS.

        Report on web form submissions including custom fields and easily export to Microsoft Excel

        Allow customers to upload files within web forms

        Allow real-time credit card processing within web forms, e.g. process donations (All-in-One solution only)

        Allow refer-a-friend functionality within web forms

        Add Image Verification to web forms to stop spam submissions by bots

        Allow customers to subscribe to one or more campaign lists within web form (All-in-One solution only)

        Automatically subscribe customer to a Secure Zone upon submission of a web form

        Easily add web form to any web page hosted at GB or elsewhere

        Customize the landing page customers see after submitting an enquiry

        Customize auto responder email sent to customers after they make an enquiry

 

   Lead Management Reporting

        Sophisticated customer reporting framework.

        Filter on any system or custom field

        Save any report and run later

        Export any report to Microsoft Excel for further analysis

 

Features Exclusive to All-in-One Solution

 

    Web Apps

A framework to create any type of content, e.g. job listings, real-estate listing, a car catalogue etc using a point-n-click approach

        Create any number of web apps (web applications)

Use various modules to easily publish web apps on your website, e.g. all web apps, latest web apps, random web app, web apps within a classification and so forth

Allow customers to search within any web app on your site. The system will generate a search form that matches the schema of your web app.

Allow customers to submit, edit and delete web app items via your website. Optionally you can be notified when they do.

        Make any web app item secure

        Easily share and syndicate any web app items using RSS

        Allow customers to submit comments on any web app item

        Report on web apps and drill down to see item usage

For faster management use Import feature to manage your entire web app catalogue of items from a single Excel file

 

    Bookings

        Allow customers to book into events

        Automatically manage capacity

        Use inbuilt follow-ups framework to remind attendees of upcoming events

        Collect payments with bookings

        Customize the landing page customers see after booking

        Customize auto responder email sent to customers after they make a booking

        Sophisticated customer report generator to allow to generate and save booking-related reports

 

    POP Email

        POP3 email. Use with Outlook, Thunderbird or any other popular email program

        Web mail interface

        Unlimited Aliases for each mailbox

        Catch-all address

        Out of Office Auto Responder

        Mail Forwarding

 

Other Features

 

    SEO

Integrates with Google/Yahoo/Live sitemap. A daily feed of all content within website is produced for maximum exposure in the search engines

        Search engine feed also includes every catalogues and products (eCommerce only)

Search Engine Friendly URLs. Catalogue and product names used in URLs to maximize search engine friendliness (eCommerce only)

    Accessibility

        Web-based Admin

        FTP

        Import / Export options

        Work directly inside Dreamweaver using our plugin Triangle

        Extensive Web Services framework

 

    Administrative Tools

        Easily add and manage Users and Roles

        Customize granular permission levels for a role

        Create your corporate taxonomy and assign content to various categories for easier publishing

        Customize and extend the Customer Database to suit your business (All-in-One solution only)

 

    Business Workflow Engine

        Create and Build Business Workflows to automate follow-up

        Create single or multi-step workflows

        Be notified via Email or SMS

        Set SLA's (Service Level Agreements)

        Set duration and reminders for every step of the workflow

        Set escalation rules

        Setup 3rd party notifications to notify customers as you internally progress through a workflow

        Apply workflows to customer enquiries, orders, bookings as well as for content approval

 

 

Full Features

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